Nivel de satisfacción de pacientes y enfermeras tras un seguimiento intensivo protocolizado en pacientes post-infartados en atención primaria
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Keywords

Patient Satisfaction
primary care nursing
myocardial infarction
Job Satisfaction
Secondary Care

How to Cite

Lizcano Álvarez, Ángel, Carretero Julian, L., Gómez Puente, J., & López Kollmer, L. (2025). Nivel de satisfacción de pacientes y enfermeras tras un seguimiento intensivo protocolizado en pacientes post-infartados en atención primaria: Level of Satisfaction of Patients and Nurses After Protocolized Intensive Follow-Up in Post-Infarction Patients in Primary Care. RqR Quantitative and Qualitative Community Nursing Research, 13(2). Retrieved from https://rqr.seapaonline.org/index.php/rqr/article/view/77

Abstract

Objective: To describe the satisfaction of patients and primary care nurses who have undergone an intensive and protocolised follow-up programme for patients who have had a recent myocardial infarction (AMI).
Methodology: Cross-sectional descriptive study within a quasi-experimental, multicentre, before and after, without a control group. A total of 219 patients between 40-70 years old diagnosed with AMI were included. The programme was completed by 132 patients. 59 nurses from health centres were involved. Intensive follow-up was carried out for 12 months with 11 nursing consultations. They used a Cardiovascular Self-Care Notebook as a tool in the self-management of cardiovascular disease. The level of satisfaction was measured at the end of the programme with an ad hoc questionnaire with closed and open questions assessing the follow-up protocol and the use of the self-care notebook.
Results: The nurses considered the protocolised follow-up and the care provided to be relevant (90.1%). More than 85% rated the improvement of the therapeutic relationship as very/very important. The notebook was very useful and beneficial in supporting patient follow-up (90.1%) and in improving self-care compliance. Patients confirmed that they were very satisfied (87.8%) with the professionalism and time spent. 88.8% increased their knowledge and adherence to self-care. 96.9% would recommend the program.
Conclusions: Patients and nurses valued carrying out an adequate intensive follow-up as soon as possible after suffering an AMI as very positive, since patients perceived an improvement in the management of their disease, while nurses observed a better empowerment of cardiovascular self-care.

 

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